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Posted by on April 5, 2019

Most organizations have telephone systems as their component for operation. For a business to do well in the market, it is important to have a good communication system. Every business organization requires a telephone system that is complete enough and incorporate all the essential features that are needed by the organization.

A business telephone system should add value to your business. Success can be ensured by incorporating the most important features of a perfect business telephone system. Business telephone systems aren’t all the same and hence difference in features that each has. Everybody who eyes these business telephone systems should be aware of these features. The following are some of the features that an efficient business telephone system should have.

One of these features is the auto attendants. An auto attendant feature will enable the systems to be used as a receptionist for the callers to most IT companies in Dubai. It is with this part of the system that the calls made are taken automatically and redirected as desired by the caller to the right number. Thus the attendants will have no big problems and they will have the time to attend to other callers.

Another essential feature of a good business telephone system is a conference call feature. This will allow more than two conferences to be carried out at the same time. In other systems; two extensions are only allowed to take place. Several manufacturers today have focused on producing the best business telephone systems with a conference call that can exceed two conferences at a time. Some other systems have the feature of internal extension conference which you will have when you order it.

The right business telephone system should have automated directories as part of the system. Such a feature will enable a caller to see the extension of a given employee. This will be done by keying in the first three letters of the employee’s name.

Another feature is the voice mail feature. A voice mail feature enables a person to find their messages later when they are available. In advance business telephone systems, one can access the third-party voice mailing options.

Another important component of every business telephone systems is a call hold feature. When there are several callers, some callers will be put on hold as the attendant help the other callers. Such a feature operates on an automatic setting. Call forwarding feature is very essential for forwarding calls to the right extensions.

Every business telephone system must have a speed dial option. Having such a feature will make it easy for one to make the calls without having to dial the numbers manually. Redialing option is another feature on these systems. Such a feature will remove the troubles of having t dial the numbers all over again as the system will let you dial the number immediately.

Here is more on office conferencing and call systems:


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