While you are logging in your Hotmail or Outlook account but what you see is a message showing such as “Microsoft account doesn’t exist.”Which is quite, frustrating and shocking as you remember you logged with the same password and email address that you have entered now.There are two situations that you are facing the error message and second is you are logging into after a long while such as more than nine months and you are getting the message. In both of the cases you need to make sure that you are typing the correct username and password as well. Next question which is raised why you came across such a message as it doesn’t exist. Out of many reasons for the problem some of them are:
Steps to troubleshoot the Microsoft Account Doesn’t Exist message:
Step 1: Reset your Internet browser
Step 2: Visit the official Hotmail or Outlook website and select the option. Can’t access your account?
Step 3: Here you will have a window with the message saying. Why can’t you sign in? You need to choose from the below-mentioned options
Step 4: You will be landed ona page saying Recover your account. Here you need to type your account username or phone number, and the corresponding captcha characters are shown in described and click on next
Step 5: Next page will verify your identity. Hence you need to choose the best option to get the security code and click on send the code. In case you don’t have any access to any options given you need to click on the option that says I don’t have any of them and click on Next.
Step 6: On the recovery page you need to enter your Microsoft account again which you want to try to recover and need to enter new contact email where you want to receive reset link information and click on Next
Step 7: Now you need to fill up the reset password form and wait for revert
In case you are not able to follow the blog steps and feel for assistance you can connect with Hotmail Support NZ to get the understanding of the how to fix. At Hotmail Support our qualified technicians are available to assist you in every possible situation. Tech experts are available 24*7 hour of day and night to assist you in facing the other issues as well with Hotmail account.
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