Staffing is always a challenging undertaking, particularly when clients are at their most demanding. Being able to respond quickly, decisively, and specifically when a client calls for more labor is a key to remaining competitive.
Finding and making use of the best available software for your agency will always make it far easier to keep up with such demands. A well designed staffing program from a company like PRIM can do away with many common problems and raise an entire agency to a higher level.
One of the most pointed difficulties faced by many employment agencies has to do with simply keeping track of workers. Many agencies manage and schedule hundreds of different individuals and must do so accurately and appropriately in every case.
That means needing to be able to characterize workers as to myriad details and to call up those pieces of information on demand at any time later on. Not having that kind of capability on tap will ensure disappointed clients and disgruntled employees, alike. Software that makes it easier to stay on top of this crucial type of duty will allow an agency to better manage information like:
Skills. Even in industries like hospitality where general purpose labor is frequently called for, workers will vary significantly with regard to their individual capabilities and backgrounds. Unfortunately, many agencies struggle to keep up with such details and fail to serve their clients as well as they might, because of it. A system that allows an employment agency to better track the skills of the candidates in their database will enable closer fits with the needs of clients over and over again.
Availability. Just as businesses appreciate being able to call upon more workers when their needs merit, so do employment candidates have personal situations of their own. Better keeping up with the latest availability details will allow an agency to respond more effectively when clients call and to keep workers happier and more satisfied, as well.
Surprisingly enough, even many generally successful agencies still rely upon crude, general-purpose tools like spreadsheets to manage details like these. Stepping up to a system that has been designed to facilitate this fundamentally important type of activity will almost always make an agency more competitive in a single stroke.
That will always attract notice and appreciation from clients, which is an outcome that every agency leader can appreciate. A small investment into specialized software can end up being one of the most significant moves of all.