Launched in 2005, the Casino Room describes itself as the “home of modern casino gaming.” Indeed, it does have a very relaxed atmosphere, and it emphasizes the game-centric and Web-centric experience that so many newer online casinos are gravitating towards. Casino Room has fostered its legitimacy with television commercials that air in many of its European markets. The casino has also done a good job of converting visitors into loyal clients, as it is still one of the fastest growing Euro-centric casinos online. Casino room offers a great game selection, strong customer service and a rich promotional platform.
100% match bonus up to $200
$200 plus 20 free spins
Casino Room offers a 100 percent match bonus on a new client’s first deposit up to $200. There is a deposit minimum for the bonus, but even if the client fails to meet that minimum, the casino automatically gives them $8 free. If the new client deposits at least $60, Casino Room additionally awards them 20 free spins on a video slot machine that they choose.
The biggest selling point of the Casino Room promotion platform is its VIP program. Clients need only earn 500 points per period to be active in it, and it boasts a wide range of benefits. In fact, at the highest tier, clients can earn cash back at a rate as high as 29 percent!
Casino Room comprises multiple gambling platforms, including BetSoft, Evolution Gaming and NetEnt. In order to facilitate this it is a Web-only casino with no downloadable client. The advantage to this approach is that Casino Room has a very large, diverse and accessible game library. Casino Room also does a good job of being picky, which means you’ll only find games here that look and feel modern. The Casino Room has one of the best selections of video slots and video pokers, but it also boasts a live casino and all the classic table games, including blackjack and roulette.
Casino Room has a robust customer service platform, including specialists for banking and technical support. The website has an extensive searchable knowledge base, and there is even an active support forum, which is used to expand the knowledge base. Casino Room also offers direct support via live chat, Skype, telephone and email. It is worth noting that email and telephone, which is not toll-free, are the only options available around the clock. Live chat and Skype are only available during the extended business hours in most European markets.
Casino Room boasts a relatively small banking platform, but it is intuitive, powerful and fast, and it supports all of the major banking options. Every option Casino Room provides supports both fast deposits and fast withdrawals. The casino also has a customer support team dedicated solely to the payment processor. Casino Room accepts Visa and MasterCard and most other major credit, debit and prepaid cards. Other options include Neteller, Moneybookers, Click2Pay, Ukash and Instant Bank.