What exactly is dreamlightyou?
A female-founded online fashion marketplace is called Dreamlightyou. In terms of creativity, we think that simplicity and accuracy in tailoring are the foundations of beauty. We wish to provide ladies with timeless, contemporary, and useful products that will endure fashion trends. More than 40 nations throughout the world receive high-quality women’s clothes from this firm.
superiority in design
We carefully choose the best materials to create our timeless, feminine looks. Our collections are meticulously designed. More than four various colours and more than 30 different styles are available for each of our goods. Key trends are interpreted in our design, giving you the confidence to stand out. We offer everything you need to create a style that reflects your individuality throughout the day, at night, and everywhere in between.
Payment Procedures
We accept payments made using credit cards, including JCB, Visa, MasterCard, and American Express.
Pay with a debit or credit card.
The choices for credit cards that are offered are shown above. The most frequently used credit card issuers on this website are those that are listed above. If your credit card provider is not mentioned, don’t worry—we still urge you to buy the item. Dreamlightyou does not record your credit card number or other personal information when you make a payment. If you have any questions about your transactions on our site, please contact your card’s issuing bank.
Currencies
The nation you pay from and the payment method you select determine the currency you pay in. You may change the default currency by clicking on the top right corner of the Dreamlightyou website and choosing the currency you’d like to use to make a payment, such as the US dollar, euro, or pound sterling. If you have any questions, please do not hesitate to contact us. We will do all in our power to ensure that you have the finest shopping experience possible. We are not just affable but also completely discreet.
Refund Specifics
Our 30-day return policy ensures that you have 30 days from the time you receive your goods to submit a return request. You have 24 hours from the time you complete the transaction to tell us if you wish to ask for a refund from our firm if your product has not yet been dispatched. Following receipt of your email, we will notify you of the refunding procedure and provide you with a confirmation letting you know whether or not your request was granted. And if your request is granted, the money will be sent back to your credit card or other original form of payment within a week. Once your order has been dispatched, you must inspect the item and use “contact us” to request a return. Email Your refund will be processed within 1-2 working days.
Within 1-3 business days after we receive the returned goods and confirm that they match the return requirements, we will credit your credit card account with the refund. We will return the item to you and charge an extra cost for return shipping if the returned item does not match the aforementioned return requirements. The exact payment amount will determine the refund amount. The exact return date is determined by the processing cycle of the bank or online payment provider. Following a return, the full value of the discount code will be subtracted from the refund if your order is unable to satisfy the conditions of the original order after using the coupon code. When an order is refunded, the associated promo code becomes useless.
Return Standards:
Items that can be exchanged, returned, or given a refund within 30 days of purchase must meet the requirements listed below: The product’s colour, model, and materials do not match those listed in the website’s description. Items that are defective arrive broken, dirty, or damaged. You get a product with flaws or other quality problems. (Such a product will be subject to extra restrictions and may only be returned in line with the return policy for faulty items.) For orders purchased during specific offers or promotion events, a complete return and reimbursement is required. A partial return or refund will not be allowed; you must return all the reduced items you purchased. No stains or damage to the merchandise The merchandise must be kept unused, unwashed, and unworn for 30 days after it is received. There are no product tags missing. The original tags are still there. in a sellable state.
Exchange and Refund
If you are not completely happy, we will give you a refund. Therefore, we have you covered! To begin the return procedure, kindly get in touch with us within 30 days of receiving the products.
Returning, replacing, and refunding
Customer satisfaction is our primary goal at dreamlightyou.com. Your products will be thoroughly inspected before delivery by our QC and QA staff. Our products’ high quality is promised. Before purchasing, you must carefully and precisely determine your size. If necessary, please refer to the size chart(s) on the product page.
Return Requirements:
Items that can be exchanged, returned, or given a refund within 30 days of purchase must meet the requirements listed below: The website’s description of the product does not match the colour or design model of the actual item. Items that are defective arrive broken, dirty, or damaged. You get a product with flaws or other quality problems. (Such a product will be subject to extra restrictions and may only be returned in line with the return policy for faulty items.) For orders purchased during specific offers or promotion events, a complete return and reimbursement is required. A partial return or refund will not be allowed; you must return all the reduced items you purchased.
Please make sure the product you are returning is in sellable condition and that the original packaging is present and undamaged. No stains or damage to the merchandise Within 30 days after delivery, the item must be kept unused, unwashed, and unworn. Product tags are all present. All the original tags are still attached and in sellable condition. If you encounter any of the aforementioned circumstances, get in touch with our Support Center as soon as you can. Within 30 days of receiving the item, you may notify us if you decide you no longer desire it for any reason and receive a prorated refund of the item’s cost.
Items that you are unable to return
Under the aforementioned circumstances, we will not accept returns. Items marked “final sale” cannot be returned. Items that have been cleaned, worn, used, or mistreated fall outside of the 30-day warranty window. After making the online return request, you must email us a photo demonstrating the issue or defect. Refund Procedure: E-mail Us: Contact us and let us know the item(s) and why you want to return them.Suggestions: In the event of quality problems, qualified suggestions will be provided.
THESE ITEMS HAVE BEEN SENT:
Send the item(s) through your local post office in their original packaging. Refund or exchange: As soon as we get your delivery, we will begin the refund or exchange procedure in accordance with our return policies. Within a week, a refund will be issued to your original payment method.
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