LLUME is different the besbestsway.le way.

Although there are many jewellery brands available, LLUME was created to stand out in all the areas that are most important to our clients.  Here is a brief summary of how we differ from other companies:

Crafted, meaningful piece

LLUME frequently draws inspiration from actual women, which is something we should all be proud of. Each item has a unique backstory and is more than simply an accessory. Long before its debut, we tested each item in our inventory. We also select outfits that layer nicely and are appropriate for everyday wear. Everything you purchase from us will be simple to style on its own, with other ensembles, and with other LLUME items.

Just Prices

Never mind the outrageous markups. By purchasing directly from our studio, you will avoid middlemen and invest in high-quality workmanship. You can be sure you’re getting fantastic value and promoting independent craftsmen at the same time.

Safeguarding our planet.

We’re among the first to provide peace of mind. Our bespoke packaging is recyclable and made entirely from recycled materials. One of the first companies to use beautiful, thin, completely recyclable packaging that lowers freight emissions is us. LLUME is dedicated to sustainability, and part of that involves minimising the climate impact of our business.

Peace of mind

Jewellery shopping ought to be as joyful as wearing it. We provide quick, free delivery and returns because of this. There are no questions. We may be reached by email at any time. We at LLUME are aware that there are several jewellery brands available to you. In all the areas that are most important to you, our client, we set out to be unique.

Refund policy

We want you to love your LLUME pieces as much as we do. If you’re unsatisfied, we want to fix that. We offer free returns for store credit or exchanges on all unworn merchandise in its original condition. To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. If you’d prefer a refund to your payment method, we offer a pre-paid shipping label for $5 (which is deducted from the refund).

You have 14 days after receiving your item to seek a return under our 14-day return policy. You have up to 10 days from the time you request a return to ship the item back to us. You may get in touch with us by email to begin a return. After a return is approved, we’ll give you a return mailing label along with directions for sending your product. Without initially requesting a return, we are unable to process your return for a refund or exchange. All return-related questions can be sent to us via email.

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