Welcome to Sellbra.
A website shop is called Sellbra. We are dedicated to giving our consumers a distinctive, excellent, and considerate online purchasing experience. Our suppliers and manufacturers are of the highest calibre. To guarantee the excellent quality of our products, we are also continually improving our purchasing and production procedures. You are welcome to purchase our items from the website. Customer service is very important to us at our website, and we value feedback from consumers as it helps us grow and improve. Please refer to the additional terms on our website or get in touch with our personnel if you have any problems while consuming. Visit the Contact Us page for contact details.
RETURNS POLICY
Visit our Contact Us page to get in touch with us. We’ll get back to you within 48 hours. Please be aware that we only send emails in English. Your statutory rights are not affected by this return policy. In addition to your cancellation rights under the Consumer Contracts Act in the nation where you made the purchase, you also have rights under this returns policy.
Cancel
Order within one day of making a payment and before we ship it out, and we’ll cancel it for you and issue a complete refund. Orders that are cancelled within two days of payment and before delivery are eligible for a 90% refund of the whole cost because our employee has already picked up the merchandise and packed the package, excluding the possibility that it has already been sent to the shipping company’s entrepot. Please realise that once an order has been sent out, we are unable to cancel it.
Return
You have 30 calendar days from the day you get an item from Sellbra to return it if you’re unhappy with it. Any product that you desire to return must not have been used during its time in your possession, and you must treat it well. The item must be returned to us in the same condition as it was sold to you, which means it must be undamaged, unsoiled, unwashed, unmodified, or not worn (other than to try the item(s) on). Please be aware that the product(s) should be returned in its original packaging, if at all possible, and that any labels or tags must be kept in tact. Direct returns without previously getting in touch with us are not accepted by us. Your money will be returned to you within 3 working days after we receive the items. If the return is caused by the product quality or a mistake by us, you will be guaranteed a 100% refund or a free replacement. Please send us a photo of the product; we will reship it or refund it after checking your photo.
Rules for Shipping
Orders submitted after 6 p.m. on business days will be processed the next day, and all goods are sent within 2-3 business days after receipt (not including weekends and holidays). After Friday at 6 p.m., orders are sent on or before Tuesday of the following week.
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